EuroBets Casino Privacy Policy
At EuroBets, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access our website at EuroBets Casino.com, create an account, or use any of our services. By completing the EuroBets signup process and using our platform, you agree to the terms outlined in this document. We encourage you to read it carefully before providing us with any personal data.
Who We Are
We operate EuroBets Casino as an online gaming platform established in 2017, serving players primarily in the United States and across Europe, including the United Kingdom and South Africa. Our services include casino games, bonuses, and a VIP loyalty program. For any privacy-related questions, you can contact our support team directly at support@EuroBets Casino.com. Here at EuroBets, we are committed to maintaining the highest standards of data protection and transparency.
Information We Collect
When you register, log in via the EuroBets casino login page, or interact with our platform, we may collect the following categories of personal data:
Personal Identification Data
- Full name, date of birth, and nationality
- Email address, phone number, and home address
- Government-issued identification documents for verification purposes
- Username and account credentials created during EuroBets signup
Financial and Transaction Data
- Payment method details, including card numbers, cryptocurrency wallet addresses, and bank transfer information
- Deposit and withdrawal history, including amounts and timestamps
- Records of bonus redemptions, including EuroBets casino bonus codes and promo codes used
- Currency preferences such as USD, EUR, GBP, ZAR, BTC, ETH, LTC, USDT, or USDC
Technical and Behavioral Data
- IP address, browser type, device type, and operating system
- Login times, session duration, and navigation patterns
- Game activity, including games played, bets placed, and wagering amounts
- Data collected through the EuroBets casino mobile login and EuroBets casino app usage
How We Use Your Information
We at EuroBets use the personal data we collect for the following purposes:
- To verify your identity and comply with our legal obligations, including anti-money laundering (AML) and Know Your Customer (KYC) requirements
- To process deposits, manage EuroBets casino withdrawal requests, and ensure accurate financial transactions
- To apply bonuses, including welcome offers, reload promotions, and EuroBets casino promo codes for existing players
- To manage your VIP Club membership and loyalty points across Silver, Gold, Platinum, and Diamond levels
- To deliver personalised communications, including offers and account updates
- To improve our EuroBets mobile casino experience across desktop, mobile browser, and the EuroBets app
- To prevent fraud, detect suspicious activity, and maintain the security of our platform
- To comply with applicable laws and regulations in the jurisdictions where we operate
Legal Basis for Processing Your Data
Our EuroBets casino platform processes your personal data under the following legal grounds:
- Contractual necessity – We need your data to fulfil the terms of our user agreement when you register and play
- Legal obligation – We are required to process certain data to meet regulatory and compliance requirements
- Legitimate interests – We process data to protect our platform, prevent fraud, and improve our services
- Consent – Where we rely on your consent, such as for marketing communications, you may withdraw it at any time
Data Sharing and Third Parties
We do not sell your personal data to third parties. However, we may share your information with trusted partners under strict confidentiality obligations in the following circumstances:
- Payment processors and financial institutions handling your transactions (Visa, Mastercard, PayPal, Apple Pay, Venmo, Zelle, Neosurf, and cryptocurrency networks)
- Game software providers, including Rival and Saucify, to deliver our library of 150+ games
- Identity verification and fraud prevention services required during account review
- Regulatory authorities or law enforcement when required by applicable law
Data Retention
We retain your personal data for as long as your account remains active and for a reasonable period thereafter, in line with our legal obligations. Please note that dormant accounts with no activity for 360 days may forfeit their balance in accordance with our terms. We store your data securely during this entire period and take appropriate measures to prevent unauthorised access.
Cookies and Tracking Technologies
Our EuroBets Casino website uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyse site usage. You can manage your cookie preferences through your browser settings at any time. Some features of our platform, including the EuroBets casino mobile experience, may not function correctly if cookies are disabled.
Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data held by us at EuroBets:
- Right of access – You may request a copy of the personal data we hold about you
- Right to rectification – You may ask us to correct inaccurate or incomplete data
- Right to erasure – You may request deletion of your data, subject to legal retention requirements
- Right to restriction – You may ask us to limit how we process your data in certain circumstances
- Right to data portability – You may request your data in a structured, machine-readable format
- Right to object – You may object to processing based on legitimate interests or for direct marketing
To exercise any of these rights, please contact us at support@EuroBets Casino.com. We will respond to all requests within a reasonable timeframe. Our EuroBets team is available via live chat around the clock or by email at any time.
Security Measures
We implement industry-standard security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our EuroBets Casino platform uses SSL encryption for all data transmissions, and access to sensitive account information is restricted to authorised personnel only. Despite these measures, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
Restricted Countries
We do not knowingly collect personal data from individuals located in restricted jurisdictions, including Afghanistan, Bangladesh, Bhutan, Canada, Israel, India, the Netherlands Antilles, Hungary, Pakistan, and Poland. If we become aware that data has been collected from a resident of a restricted country, we will take steps to delete it promptly.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website. Your continued use of the EuroBets casino platform following any changes constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed.
Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or how we handle your personal data, please do not hesitate to get in touch with our support team. You can reach us at support@EuroBets Casino.com or through the live chat feature available on our website at any time. At EuroBets, we are always here to help you understand your rights and how we protect your information.
Content updated: July 21, 2026